Heart Hotel Milano
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I normally book The heart hotel when I go to Milan for work as the location it's just perfect, next to the hotel there is small supermarket should you need to buy anything, a lovely patisserie for a real Italian breakfast and there is a small pedestrian road full of restaurants with different choices of food
Valentina
juni 2024
The room was exceptionally quiet, despite the central location and window facing a square. The room was also very cool (temperature wise) and pleasant, I was in Milan during a very hot day but I did not even need the air condition on in the room, it was still very pleasant. The bed was comfy and the small fridge with minibar and some space for my own items was a plus. Very friendly and helpful staff and great location.
Miri
juli 2025
Location was good. 24hr staffing helpful, has elevator to upper floors, rooms were quite neat.
Hamish
juni 2025
The location is good, a 10-minute walk from the central train station, with plenty of restaurants in the area. There is good public transit (tram right in front, metro not too far away. Everything was clean. The front desk people were fine, efficient.
Elisabeth
april 2025
My stay at Hotel Heart Milano was a delightful experience, and the standout feature was undoubtedly the incredible staff. From the moment I arrived, I was greeted with genuine warmth and hospitality that made me feel instantly at home. Every interaction with the staff, whether at the front desk or housekeeping, was met with kindness and a willingness to help, creating a truly personalised experience. The hotel itself is modern and comfortable, with rooms that are thoughtfully designed and equipped with all the essentials needed for a relaxing stay. The bed was cozy, and the room was impeccably clean. I also appreciated the attention to detail, from the stylish decor to the convenient amenities provided. The location was also ideal – close to public transportation and within easy reach of Milan’s major attractions. Whether I needed directions, restaurant recommendations, or any other assistance, the staff was always ready with a smile and helpful advice, making my visit to Milan even more enjoyable. Hotel Heart Milano combines modern comfort with exceptional service, thanks to a team that truly cares about its guests. I can't wait to return for another stay!
Karolina
september 2024
A modern hotel with great design in a great location, some 20-minute walk from the Duomo and 15-minute walk from the Central Railway Station. The room was spacious, comfortable and very clean. Great value for money. All the staff were nice and friendly, but I would especially single out the late night receptionist who welcomed us in the middle of the night and gave us all the info in perfect English. He was super kind and friendly. The area is residential, so quiet and safe. There is a range of eateries and restaurants along with a great tradition pasticceria serving coffee close to the hotel as well as a big grocery store. A great choice for the accommodation in central Milan.
Nives
november 2024
Staff was amazing and extremely helpful. Especially the man working the evening shift on July 21st!
Jonasps
juli 2024
Very nice hotel with good facilities. Great location. Staff is incredibly nice. Did not try the breakfast or anything extra. Everything is clean and very professional. Definately recommend if you are in Milan
Ólafur
mai 2025
Nice hotel with all necessary amenities. Snacks in fridge were a nice touch. Solid location. Let us store our luggage for an hour after check out, which is 12
Benjamin
september 2023
The location is very good. Easily accessible from the airport. The fact that there is a 24/7 supermarket just next door, is just so convenient! The room was nicely designed and there was plenty of light. It was easy to reach all attractions on foot as well.
George
februar 2024
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